Shipping Policy

Welcome to The Sweet Hub! Your use of our website and purchase of our goods constitute acceptance of the following Terms and Conditions.

1. No Returns
Our products (fresh snacks and sweets) being of kind prevents us from accepting returns. Every product is carefully prepared, packed, and delivered by us in the greatest feasible state.

2. Processing Orders
Ordering: By means of an order on our website, you are offering to buy our goods. Your order will be confirmed by email. This email is meant to confirm your order, not to accept it.

Your order is accepted only upon receipt of an email from us confirming its shipment.

3. Pricing & Payment
All prices are in Indian rupees (INR) and include any relevant taxes. Extra costs like shipping charges will show at the checkout.

4. Delivery & Shipping
We strive to process and ship all orders within 2 business days after payment is confirmed. Estimated delivery times are as follows:

Domestic Orders Within India: 3–5 business days

International Orders: 7–14 business days, depending on the destination

Enjoy complimentary shipping on all orders above ₹500. Shop with ease and have your favourites delivered straight to your doorstep at no extra cost.

5. Duties of the consumer
Your order implies that you will give thorough and correct information including your email address, phone number, and shipping address. You have to make sure all supplied information is accurate to prevent delivery problems or delays.

6. Liability Restrictions
The Sweet Hub will try its best to complete your order as indicated. But, we are not responsible for any delays or damages brought on by third-party services, such delivery partners, or other outside elements beyond our direct control. We are only responsible for the whole amount paid for the product(s) ordered.

7. Intellectual Property
The Sweet Hub or its licensees owns all material on our website including images, text, logos, and product descriptions. Without our prior written consent, you may not use, copy, or distribute any of our website’s material.

8. Privacy Policy
Our Privacy Policy governs how we gather and use your personal data. Using our site means you consent to the gathering and use of your data under the Privacy Policy.

9. Changes to Terms and Conditions
These terms and conditions are subject to change or modification by us at any time. Any changes will show on this page under a revised “Effective Date.” To stay current with any changes, please visit this page regularly.

10. Contact Information
Should you have any queries or issues regarding our Terms and Conditions, kindly get in touch with us.

Email: thesweethub2025@gmail.com

Call: 9715049610

Address: No7 pavalanagar, murugur post, Thuraiyurtaluka, Trichy district 621010